Ten Behaviors of Managers Who Excel

A one-day program to strengthen the effectiveness of managers & supervisors

A dynamic course...filled with practical, realistic strategies you can use immediately.

Designed for Managers, Supervisors, Team Leaders, and others in Leadership Positions who work in Government Offices & Agencies.

Do you feel overwhelmed as a supervisor or manager? Perhaps you have had little or no training in how to be a successful manager. Maybe you want a refresher course on management covering all the latest information on essential management strategies. Without the right kind of training, the role of manager/supervisor can seem overwhelming, requiring you to juggle multiple priorities and demands. Join us and let us help you learn to excel as a manager.

In today’s economic environment, the job can be especially challenging. You often must be able to help staff deal with constant changes, budget cuts, staff reductions and wage freezes. This is in addition to the normal responsibilities of performance management, delegation, team development, and coaching and conflict resolution. You balance the role of leader, coach, cheerleader and score keeper. And do all this in the midst of constant changes and shifting priorities.

This one-day, fast-paced comprehensive seminar will provide you with the knowledge and, most importantly, the skills to improve the productive work of your staff. Whether you supervise a staff of one or 101, we will provide the basic skills training, as well as build on the skills you already have, to enable you to succeed in the many facets of your job. You will leave this program with the confidence and ability to create a strong winning team of competent employees.

Certificate of Attendance for 5.5 clock hours will be provided.

Dear Participant:

I hope you will join us for this dynamic management program. Prior to becoming a seminar leader, I worked for many years as a manager. I know the difficult job you face. I know how hard it is to work in these times of rapid change and stress, with staff reductions and limited resources for training and rewarding staff. It can be a struggle to create a positive work climate for your team.

It is not your imagination that your job sometimes feels too difficult to do in the time available. Yet the answer is not to work harder and put in more hours. The solution lies in acquiring and fine tuning your management skills so that you and your employees can work more efficiently with the resources available.

Please do take this course if you want to excel in your career. We promise that we will make this a worthwhile day filled with real examples and ideas that apply to your situation. Your organization can expect a more competent manager or supervisor to return, clear about his/her role and with tools and skills to meet challenges head-on. I know, from experience, you don’t have a day or a dollar to waste. We’ll make good use of your time.

Penny Altman/course instructor

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